2020 passout can also apply
Hi,
- Should have Understanding of Airline/Aviation/Travel industry.
- Should have knowledge of Travel B2B market or any of airlines.
- You will be team member of FareHawker GroupDesk, will responsible for handling of Group Queries (both domestic and International).
- Will need to action group queries by coordinating with concern senior person.
- Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation.
- Will need to reply Flight and Fare Enquiries emails.
- Handling Group Ticketing and Refunds/re-booking of tickets.
- Handling airlines ticket booking mails from both internal & external customers.
- Handling cases (Query / Request / Complaint / Appreciations).
- Dealing with various internal departments/ airlines.
- Offering alternative flight & fare solutions where appropriate with the objective of retaining customer's business.
- Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
- Making recommendations according to customer need and complaints.
- Maintaining reports in excel.
- Performing other duties as assigned by management.
PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.
PLEASE APPLY FOR THE JOB IN NAUKRI.COM AND WE WILL REVERT BACK TO YOU. If you are not able to apply in Naukri.com, please send resume to [email protected] and we will call you asap.
PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.
Required Candidate profile
PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.
PLEASE APPLY FOR THE JOB IN NAUKRI.COM AND WE WILL REVERT BACK TO YOU. If you are not able to apply in Naukri.com, please send resume to [email protected] and we will call you asap.
PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.
RoleReservations Executive
Industry TypeTravel , Hotels , Restaurants , Airlines , Railways
Functional AreaTravel, Tours, Ticketing, Airlines
Employment TypeFull Time, Permanent
Role CategoryTicketing/Travel/Documentation
Education
UG :Graduation Not Required, Any Graduate in Any Specialization
PG :Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate :Any Doctorate in Any Specialization, Doctorate Not Required
